ARTICLE 1: PREAMBLE
ARTICLE 2: GENERAL PRINCIPLES OF DATA COLLECTION AND PROCESSING
In order to be lawful, and in accordance with the requirements of Article 6 of the European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF NAVIGATION ON THE SITE
A . DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION
The personal data collected on the site are the following:
Name, first name, age, postal address and e-mail address.
This data is collected when the user carries out one of the following operations on the site:
Registration of their product warranty.
The data controller will keep all the data collected on the site in its computer systems under reasonable security conditions for a period of : 1 year.
The collection and processing of data is for the following purposes:
Contact details and product usage address.
The data processing carried out is based on the following legal grounds:
Registration and nominative attribution of a product warranty contract.
B . TRANSFER OF DATA TO THIRD PARTIES
The personal data collected by the site are not transmitted to any third party and are only processed by the site editor.
The www.garantiephoenix.com website is hosted by: IONOS SARL, whose head office is located at the following address
7, place de la Gare, BP 70109, 57200 Sarreguemines Cedex
The host can be contacted on the following telephone number: 0970 808 911.
The data collected and processed by the site are exclusively hosted and processed in France.
ARTICLE 4: DATA CONTROLLER
The data controller can be contacted at the following address: www.garantiephoenix.com
The data controller is responsible for determining the purposes and means of processing personal data.
The data controller undertakes to protect the personal data collected, not to transmit them to third parties without the user’s knowledge and to respect the purposes for which the data were collected.
Furthermore, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and steps for the user.
In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the controller undertakes to inform the user by any means.
ARTICLE 5: USER’S RIGHTS
In accordance with the regulations concerning the processing of personal data, the user has the rights listed below.
In order for the data controller to comply with his/her request, the user is obliged to communicate to the data controller: his/her first and last name as well as his/her e-mail address.
The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.
Right of access, rectification and deletion
The user may access, update, modify or request the deletion of data concerning him/her, by following the procedure set out below:
The user must send an e-mail to the person responsible for processing personal data, specifying the subject of the request, to the contact e-mail address.
Right to data portability
The user has the right to request the portability of his/her personal data, held by the site, to another site, by complying with the following procedure:
The user must make a request for the portability of his/her personal data to the data controller, by sending an e-mail to the address provided below: www.garantiephoenix.com
Right to limit and object to data processing
The user has the right to request the limitation of or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can be shown that there are legitimate and compelling reasons, which can prevail over the interests and rights and freedoms of the user.
In order to request the limitation of the processing of his/her data or to formulate an opposition to the processing of his/her data, the user must follow the following procedure:
The user must make a request for the portability of his/her personal data to the data controller, by sending an e-mail to the address provided below: www.garantiephoenix.com
Right not to be subject to a decision based exclusively on an automated process
In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him or her, or significantly affects him or her in a similar way.
Right to determine the fate of data after death
The user is reminded that he/she can organise what should happen to his/her collected and processed data if he/she dies, in accordance with Law n°2016-1321 of 7 October 2016.
Right to refer to the competent supervisory authority
In the event that the data controller decides not to respond to the user’s request, and the user wishes to contest this decision, or, if he/she believes that one of the rights listed above is infringed, he/she is entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or any competent judge.
. PERSONAL DATA OF MINORS
In accordance with the provisions of Article 8 of the European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.
If the user is a minor under the age of 15, the consent of a legal representative will be required in order for personal data to be collected and processed.
The site editor reserves the right to verify by any means that the user is over 15 years of age, or that he/she has obtained the agreement of a legal representative before browsing the site.
ARTICLE 6: CONDITIONS OF MODIFICATION OF THE PRIVACY POLICY
This privacy policy can be consulted at any time at the following address
The site editor reserves the right to modify it in order to ensure its conformity with the law in force.
Therefore, the user is invited to regularly consult this privacy policy in order to be informed of the latest changes.
The user is informed that this privacy policy was last updated on: 01/09/2022.
ARTICLE 7: ACCEPTANCE BY THE USER OF THE PRIVACY POLICY
By browsing the site, the user certifies that he/she has read and understood this privacy policy and accepts its conditions, particularly with regard to the collection and processing of his/her personal data.